Introduction to Management, Welcome to Abilene!

Resources:                   Syllabus, Jerry Harvey's Definition of Cheating, Class Lecture - Whiteboard Notes

Class Meeting Times: Mon-Wed, 11-12:20 PM, 38-211

Live Online Access: (emergencies only)   Instructions for the Video-Conference (click to access)

Office Hours:              Before/after class, and by appointment (online, day, evenings, and weekends)

Course Readings:


The Visible Hand: The Managerial Revolution in American Business, ISBN: 0674940520, Alfred D. Chandler Jr.

 Obedience to Authority, ISBN: 006131983X, Stanley Milgram (free on Google), free downloadable PDF


The Broken Heart: The Medical Consequences of Loneliness, ISBN: 0465007694, James J. Lynch
The Principles of Scientific Management, ISBN: 0393003981, Frederick Taylor
A General Theory of Bureaucracy, ISBN: 0435824783, Elliott Jaques
Out of the Crisis, ISBN: 0262541157, W. Edwards Deming
The New Economics for Industry, Government, Education, W. Edwards Deming
The Abilene Paradox and Other Meditations on Management, ISBN: 0787902772, Jerry B. Harvey
On the Psychology of Military Incompetence, ISBN: 0712658890, Norman Dixon
A General Theory of Bureaucracy, ISBN: 0435824783, Elliott Jaques
A Cry Unheard: New Insights into the Medical Consequences of LonelinessISBN: 1890862118, James J. Lynch
Organization, ISBN: 0140217606, Wilfred Brown
Swatting Flies and Telling Lies: Stories of a Mad Organizational Consultant, Jerry B. Harvey
Executive Leadership: A Practical Guide to Managing Complexity, ISBN: 0962107018, Elliott Jaques, Stephen D. Clement
It's All About Work: Organizing Your Company To Get Work DoneISBN: 0988639602, Stephen D. Clement
Eichmann in Jerusalem: A Report on the Banality of Evil, ISBN: 0140187650, Hannah Arendt
Escape from Freedom, ISBN: 0805031499, Erich Fromm
Our Own Worst Enemy, ISBN: 0708840388, Norman F. Dixon
How Come Every Time I Get Stabbed in the Back My Fingerprints Are on the Knife? And Other Meditations on Management, ISBN: 0787947873, Jerry Harvey
The Different Drum: Community Making and Peace, ISBN: 0684848589, M. Scott Peck
People of the Lie: The Hope for Healing Human Evil, ISBN: 0684848597, M. Scott Peck
Requisite Organization, ISBN: 1886436045, Elliott Jaques
Social Power and the CEO, ISBN: 1567205518, Elliott Jaques
Narcissistic Leaders: Who Succeeds and Who Fails, ISBN: 1422104141, Michael Maccoby
The Leaders We Need, ISBN: 1422101665, Michael Maccoby
Accountability Leadership: How to Strengthen Productivity Through Sound Managerial Leadership, ISBN: 1564145514, Gerald A. Kraines
The Prince, Nicolo Machiavelli (free on Google Books)
The Art of War, ISBN: 0195014766, Sun Tzu (author), Samuel Griffith (translator)
The Age of Fallibility, ISBN: 1586483595, George Soros
Relativity: The Special and the General Theory--A Clear Explanation that Anyone Can Understand, ISBN: 0517029618, Albert Einstein
Man's Search for Meaning, ISBN: 0807014273, Viktor E. Frankl
Unhealthy Societies: The Afflictions of Inequality, ISBN: 0415092353, Richard G. Wilkinson
The Generals: American Military Command from World War II to TodayISBN: 1594204047, Thomas E. Ricks
Building Social Business: The New Kind of Capitalism That Serves Humanity's Most Pressing Needs, ISBN: 1586488244, Muhammad Yunus
Physics of the Future: How Science Will Shape Human Destiny and Our Daily Lives by the Year 2100, ISBN: 0307473333, Michio Kaku
The Prophet, ISBN: 0394404289, Kahlil Gibran

Date[1], Session[2]

Project Due

Additional Theme


Week 1:

Mon, Aug 20, #1




Wed, Aug 22, #2

Assignment 0-A: books


Banning Laptops

Week 2:

Mon, Aug 27, #3



Wed, Aug 29, #4

Syllabus Q&A

Introduction (continued), Language, The Language of Organizations, Reflexivity, Primary and Secondary Sources


Week 3:

Mon, Sep 3, –

Labor Day Observance (University Closed)

Wed, Sep 5, #5


Cheating, Ethical and Moral Principles, Anaclitic Depression Blues, Loneliness, Conversation

Harvey – Cheating


Week 4:

Mon, Sep 10, #6

Assignment 0-B: voting

Cheating, Ethical and Moral Principles

Milgram – 1

Wed, Sep 12, #7

Paper 1


“How Are We Doing?”

class discussion of organizations and organizational experience

Milgram – 2

Working at:

-          Google

-          Yahoo

-          Microsoft

-          Amazon

-          Apple

-          U.S. Army

-          IBM



Video Lecture 1: Feararchy and Organizations (additional make-up class)

Week 5:

Mon, Sep 17, #8


Societal, Technological, and Organizational Changes and Innovations

Chandler – 1

Milgram – 3

Wed, Sep 19, #9


Societal, Technological, and Organizational Changes and Innovations (continued)

Chandler – 2

Milgram – 4

Week 6:

Mon, Sep 24, #10


Movie: [4]  Challenger

Historical Overview: Systems Thinking in Management and Introduction to Major Works: Taylor, Follett, Argyris, Herzberg, McGregor, Lewin, Bion, Harvey, Isaac, Deming, Jaques, Dixon, Maccoby, others

Chandler – 3

Milgram – 5, 6

HBR Article

Wed, Sep 26, #11


Historical Overview (continued),

Personalities, Productive Narcissist, Strategic Intelligence, Intelligence

Discussion of organizations, Fear in organizations

Chandler – 4

Week 7:

Mon, Oct 1, #12

Movie: Abilene Paradox, followed by class discussion

The Abilene Paradox, Organizations and Phrog Farms, and other mediations on management, discussion

Chandler – 5

Milgram – 7, 8

Harvey – Abilene

Wed, Oct 3, #13

Distinguished Lecture Series, On Leadership

Special Event, Guest Speaker: Darryl Vernon Poole

Slavery and the Industrial Revolution

Chandler – 6

Milgram – 9, 10

Week 8:

Mon, Oct 8, –

Columbus Day Observance (University Closed) 

Wed, Oct 10, #14

Paper 2


Movie: Types of Organizations

Management Theory, Foundations


Chandler – 7

In Praise of Hierarchy

Long View of Lead

Week 9:

Mon, Oct 15, #15

Great Book Extra Credit Selection Deadline

Applied Theories in Organizations, Types of Organizations, Associations and Hierarchies

Chandler – 8

Milgram – 11

Wed, Oct 17, #16

In-class Exercise: time-span of the role

Organizational Structure, Types of Teams and Teamwork

Chandler – 9

Milgram – 12, 13


Video Lecture 2: Organizational Design Concepts (additional make-up class)

Week 10:

Mon, Oct 22, #17

Movie: Managerial/Team Leadership



Organizational Structure

Structure of Managerial Hierarchies

Types of Teams and Teamwork

Strategic Management, Leadership

Good and Evil in Organizations


Role, Role Measurement, and Role Types

Authorities, Accountabilities

Chandler – 10

Milgram – 14

The Great CEO Pay Heist

Wed, Oct 24, #18

Movie: Corporate Leadership

Performance Appraisal, Promotion,

Mentorship Systems

Systems of Compensations, Language

Motivation, Talent Pool Development

Discussion: Deputies in Organizations

Chandler – 11

Milgram – 15

EJ Levels with You

Week 11:

Mon, Oct 29, #19


Milgram's Studies

Chandler – 12

Milgram – 16

Wed, Oct 31, #20

Movie: Group Tyranny

Milgram's Studies

Chandler – 13

Milgram – 17, 18

Harvey – Eichmann

Week 12:


Video Lecture 3: The Alien Perspective on Humanity (additional make-up class)

Mon, Nov 5, #21


Team / Individual Project Work & Review

Additional Topics

Chandler – 14

Psych Foundations

Herzberg – One

More Time

Wed, Nov 7, #22

Distinguished Lecture Series, On Leadership

Special Event, Guest Speaker: Dr. Michael Maccoby

Remarks on Current World Affairs and the Systems of Leadership

YouTube/Video of the Event

Chandler – Conclusion


Week 13:

Mon, Nov 12, –

Veteran’s Day Observance (University Closed)

Wed, Nov 14, #23

Exams 2 & 3

General Review



Week 14:

Mon, Nov 19, #24

Exam 1

(Remember Assignment 0-B: voting)

Wed, Nov 21, #25


Team / Individual Project Work & Review

Week 15:

Mon, Nov 26, #26


Team / Individual Project Work & Review


Wed, Nov 28, #27


Presentations – great book extra credit


Week 16:

Mon, Dec 3, #28


Presentations – paper 3 (term project)


Wed, Dec 5, #29


Presentations – paper 3 (term project)


Week 17:

Wed, Dec 12, #30

Paper 3 (final version)

Exams 2 & 3 (additional)


[1] Dates and topics on the syllabus may change slightly to accommodate the class’ needs.

[3] All assigned reading is due before class; for a complete required reading list, please visit the class’ website at (all articles are posted as PDF files on the class web site – italicized above).

[4] All movies used in class are mini-movies on a specific topic to encourage and enhance the class conversation.