Organizational Theory & Behavior, Welcome to Abilene & Brave New World!

Resources:                   Syllabus, Jerry Harvey's Definition of Cheating, Class Lecture - Whiteboard Notes

Class Meeting Times: Mon-Wed, 11-12:30 PM, 38-209

Live Online Access: (emergencies only),  instructions

Student Support:       Hany Makhlouf Academic Center for Student Support (38-114)

Office Hours:              Before/after class, and by appointment (online, day, evenings, and weekends)

Course Readings:


The New Economics for Industry, Government, Education, W. Edwards Deming

These books are also given to students free of charge as a collection of articles:

The Abilene Paradox and Other Meditations on ManagementISBN: 0787902772, Jerry B. Harvey (in UDC Library on Reserve)

Obedience to Authority, ISBN: 006131983X, Stanley Milgram (free on Google), free downloadable PDF (in UDC Library on Reserve)


Out of the Crisis, ISBN: 0262541157, W. Edwards Deming (in UDC Library on Reserve)
The Broken Heart: The Medical Consequences of Loneliness, ISBN: 0465007694, James J. Lynch
The Principles of Scientific Management, ISBN: 0393003981, Frederick Taylor
A General Theory of Bureaucracy, ISBN: 0435824783, Elliott Jaques
On the Psychology of Military Incompetence, ISBN: 0712658890, Norman Dixon (in UDC Library on Reserve)
A General Theory of Bureaucracy, ISBN: 0435824783, Elliott Jaques
A Cry Unheard: New Insights into the Medical Consequences of LonelinessISBN: 1890862118, James J. Lynch (in UDC Library on Reserve)
Organization, ISBN: 0140217606, Wilfred Brown
The Abilene Paradox and Other Meditations on Management, ISBN: 0787902772, Jerry B. Harvey (in UDC Library on Reserve)
Swatting Flies and Telling Lies: Stories of a Mad Organizational Consultant, Jerry B. Harvey
Executive Leadership: A Practical Guide to Managing Complexity, ISBN: 0962107018, Elliott Jaques, Stephen D. Clement
It's All About Work: Organizing Your Company To Get Work DoneISBN: 0988639602, Stephen D. Clement
Eichmann in Jerusalem: A Report on the Banality of Evil, ISBN: 0140187650, Hannah Arendt
Escape from Freedom, ISBN: 0805031499, Erich Fromm
Our Own Worst Enemy, ISBN: 0708840388, Norman F. Dixon
How Come Every Time I Get Stabbed in the Back My Fingerprints Are on the Knife? And Other Meditations on Management, ISBN: 0787947873, Jerry Harvey
The Different Drum: Community Making and Peace, ISBN: 0684848589, Peck
People of the Lie: The Hope for Healing Human Evil, ISBN: 0684848597, Peck
Requisite Organization, ISBN: 1886436045, Elliott Jaques
Social Power and the CEO, ISBN: 1567205518, Elliott Jaques
Narcissistic Leaders: Who Succeeds and Who Fails, ISBN: 1422104141, Maccoby
The Leaders We Need, ISBN: 1422101665, Michael Maccoby
Accountability Leadership: How to Strengthen Productivity Through Sound Managerial Leadership, ISBN: 1564145514, Gerald A. Kraines
The Prince, Nicolo Machiavelli (free on Google Books)
The Art of War, ISBN: 0195014766, Sun Tzu (author), Samuel Griffith (translator)
The Age of Fallibility, ISBN: 1586483595, George Soros
The Visible Hand: The Managerial Revolution in American Business, ISBN: 0674940520, Alfred D. Chandler Jr.
Relativity: The Special and the General Theory--A Clear Explanation that Anyone Can Understand, ISBN: 0517029618, Albert Einstein
Man's Search for Meaning, ISBN: 0807014273, Viktor E. Frankl
Unhealthy Societies: The Afflictions of Inequality, ISBN: 0415092353, Wilkinson
The Generals: American Military Command from World War II to Today, Ricks
Building Social Business: The New Kind of Capitalism That Serves Humanity's Most Pressing Needs, ISBN: 1586488244, Muhammad Yunus
Physics of the Future: How Science Will Shape Human Destiny and Our Daily Lives by the Year 2100, ISBN: 0307473333, Michio Kaku
The Prophet, ISBN: 0394404289, Kahlil Gibran

Date[1], Session[2]

Project Due

Additional Theme


Week 1:

Mon, Aug 26, #1




Wed, Aug 28, #2



 Banning Laptops

Week 2:

Mon, Sep 2, –

Labor Day Observance (University Closed)

Wed, Sep 4, #3

Syllabus Q&A

Introduction (continued), Language, The Language of Organizations, Reflexivity, Primary and Secondary Sources

Week 3:

Mon, Sep 9, #4

Assignment 0-A: books

“How Are We Doing?”

class discussion of organizations and organizational experience

Working at:
-          Google
-          Yahoo
-          Microsoft
-          Amazon
-          Apple
-          Army
-          IBM
-          AA 
-          Uber
-          University

Wed, Sep 11, #5

Assignment 0-B: voting

Ethical & Moral Principles, Anaclitic Depression, Loneliness, Conversation

Harvey – Cheating


Week 4:

Mon, Sep 16, #6


Cheating in Organizations


Wed, Sep 18, #7

 Paper 1

Principles of Work, Trust in Organizations

Milgram – 1, 2


Video Lecture 1: Feararchy and Organizations (additional make-up class)

Week 5:

Mon, Sep 23, #8


Work in Organizations / What Organizations Really Do?

Deming – 1

Milgram – 3

Wed, Sep 25, #9


Historical Overview: Systems Thinking in Mgt. and Introduction to Major Works: Taylor, Follett, Argyris, Herzberg, McGregor, Lewin, Bion, Harvey, Isaac, Deming, Jaques, Dixon, Maccoby, Chomsky, others

Milgram – 4
Productive Narcissist
HBR Article

Harvey – Feedback

Week 6:

Mon, Sep 30, #10


Movie: [4]  Challenger

The Abilene Paradox, Organizations and Phrog Farms, and other mediations on management, discussion

Milgram – 5, 6
Deming – 2
Abilene Paradox

Wed, Oct 2, #11

Paper 2

Movie: Abilene Paradox, followed by class discussion

Research and Fallacies in Management, Unicorns

Milgram – 7, 8

Harvey – Future of OD

Wed, Oct 2, –

12:30 – 1:50 PM

Distinguished Lecture Series, On Leadership
Special Event, Guest Speaker: Darryl Vernon Poole

The Changing Eras of Civilizations:
My Experiences of 50 Years of the Past and 50 Years into the Future
Deming – 3
Milgram – 7
Machiavelli – 12, 13

Orgs as Phrog Farms

Week 7:

Mon, Oct 7, #12

In-class Short Game

Deming in Organizations

Milgram – 9, 10

Deming – 3

Wed, Oct 9, #13


Deming in Organizations

Milgram – 9, 10

Deming – 3

Week 8:

Mon, Oct 14, –

Columbus Day Observance (University Closed)

Wed, Oct 16, #14

Great Book Extra Credit Selection Deadline

Movie: Types of Organizations

Management Diseases and Obstacles
Organizational Theory, Foundations
Applied Theories in Organizations, Types of Organizations, Associations and Hierarchies

Organizational Structure, Types of Teams and Teamwork

Deming – 4
Milgram – 11

In Praise of Hierarchy

Week 9:

Mon, Oct 21, #15


In-class Exercise: time-span of the role

Role, Role Measurement, and Role Types

Authorities, Accountabilities

Milgram – 12, 13
Deming – 5

Long View of Lead

Wed, Oct 23, #16

Movie: Managerial/Team Leadership


Organizational Structure
Structure of Managerial Hierarchies
Types of Teams and Teamwork
Strategic Management, Leadership
Good and Evil in Organizations


Milgram – 14
The Great CEO Pay Heist
Psych Foundations
Herzberg – One More Time


Video Lecture 2: Organizational Design Concepts (additional make-up class)

Week 10:

Mon, Oct 28, #17

Movie: Corporate Leadership

Performance Appraisal, Promotion, 
Mentorship Systems
Systems of Compensations, Language

Motivation, Talent Pool Development

Milgram – 15
Deming – 6

EJ Levels with You

Wed,Oct 30, #18


Discussion: Deputies in Organizations

Milgram – 16

Week 11:

Mon, Nov 4, #19

Movie: Corporate Leadership

Performance Appraisal, Promotion, 
Mentorship Systems
Systems of Compensations, Language

Motivation, Talent Pool Development

Milgram – 15
Deming – 6
EJ Levels with You

Human Time

Wed, Nov 6, #20


Discussion: Deputies in Organizations

Milgram – 16

Week 12:

Mon, Nov 11, –

Veteran’s Day Observance (University Closed)

Mon, Nov 13, #21

Movie: Group Tyranny

Milgram's Studies

Milgram – 17, 18

Harvey – Eichmann

Week 13:

Mon, Nov 18, #22

Exams 2 & 3

General Review

4-star General, 5-star Grace

Wed, Nov 20, #23

Exam 1

Exam 1

(Remember Assignment 0-B: voting)

Don’t make money, career your whole life

Week 14:

Mon, Nov 25, #24


Presentations – great book extra credit

Wed, Nov 27, #25


Team / Individual Project Work & Review

Week 15:

Mon, Dec 2, #26


Presentations – paper 3 (term project)


Wed, Dec 4, #27

Class Party

Presentations – paper 3 (term project)

Week 16:

Mon, Dec 9, #28

Team / Individual Project Work & Review


Wed, Dec 11, #29


Team / Individual Project Work & Review


Week 17:

Mon, Dec 16, #30

Paper 3 (final version)

Exams 2 & 3 (additional)


[1] Dates and topics on the syllabus may change slightly to accommodate the class’ needs.
[2] UDC Academic Calendar:
[3] All assigned reading is due before class; for a complete required reading list, please visit the class’ website at (all articles are posted as PDF files on the class web site – italicized above).
[4] All movies used in class are mini-movies on a specific topic to encourage and enhance the class conversation.

Other Notes (Syllabus, page 3):

Instruction Method:       Conversations[1] and Discussions, Group Exercises, Papers, and Projects

Attendance:                       is mandatory. University defines attendance as follows:

Definition of attendance-good class participation, and missed/unprepared class:

Good class participation (attendance) is defined as being visibly present during entire duration of the class, actively taking notes, and contributing (see technology expectations below). Coming to class not having read the required reading assignments, using a cellphone, or other electronic devices during class, as well as eating, talking, sleeping, leaving-returning, and other non-participative behaviors, is considered as one missed class, not earning the attendance-participation credit. Two 15-30 min late count as one missed class. Thirty or more minutes late count as one missed class.

Technology Expectations

Please turn off all electronic devices and put them away. The students must obtain a notebook for this class, and take notes by hand using a pen. The following commentary explains some of my reasoning to using this approach (click here to access the opinion).

Assignments:                    Papers 1, 2, and 3

Grading:                              2017-2019 Course Catalog, The Undergraduate Grading System (p. 51)

Grading Method:


Points Earned

Max Points





Paper 1




100 – 90


Paper 2



80 – 89


Paper 3, term project



70 – 79


Paper 3 Presentation



60 – 69


Exam 1, in-class



59 and below


Exam 2, take-home



Great Book/Other Extra Credit





Students who miss or are unprepared for ten or more classes have to take exam 3 worth 25% of the final grade.
Therefore, -25 points, compensated with exam 3 worth 25+ points. 

Optional Extra Credits: 
Great Book Credit:          Find a great book related to this class. Email the instructor the Amazon web link for approval. Having read this book, prepare a brief 5-min presentation to share the ideas you have learned with your classmates.  A maximum of 5 extra credit points will be awarded based on the quality and substance of the presentation.
Discussion Credit:            This credit is granted for good class participation. Students who miss five or less classes during the semester earn 15 credit points. If earned, the students may substitute this credit for exam 2, and only exam 2.

[1] The word conversation has a root in the word life, from Old French, conversation, or Latin, conversationem (nom. conversatio) "act of living with" ((2008). Conversation Definition.