Management of HR, Welcome to Abilene!

Resources:                   Syllabus, Jerry Harvey's Definition of Cheating, Class Lecture - Whiteboard Notes

Class Meeting Times: Tuesdays, 4 PM, 38-209/210

Live Online Access: (emergencies only),  instructions

Student Support:       Hany Makhlouf Academic Center for Student Support (38-114)

Office Hours:              Before/after class, and by appointment (online, day, evenings, and weekends)

Course Readings:


The Practice of Managerial Leadership, ISBN-10: 1469190826, Nancy Lee

The New Economics for Industry, Government, Education, ISBN: 0911379053, W. Edwards Deming

Hiring Talent: Decoding Levels of Work in the Behavioral InterviewISBN: 0988916517, Tom Foster


Out of the Crisis, ISBN: 0262541157, W. Edwards Deming

Requisite Organization: The CEO's Guide to Creative Structure and Leadership, ISBN: 096210700X, Elliott Jaques

The Broken Heart: The Medical Consequences of Loneliness, ISBN: 0465007694, James J. Lynch



A Cry Unheard: New Insights into the Medical Consequences of LonelinesISBN: 1890862118, James J. Lynch

The Principles of Scientific Management, ISBN: 0393003981, Frederick Taylor

On the Psychology of Military Incompetence, ISBN: 0712658890, Norman Dixon

A General Theory of Bureaucracy, ISBN: 0435824783, Elliott Jaques

Organization, ISBN: 0140217606, Wilfred Brown

Swatting Flies and Telling Lies: Stories of a Mad Organizational Consultant, Jerry B. Harvey

Obedience to Authority, ISBN: 006131983X, Stanley Milgram

The Prince (click for free download), Niccolo Machiavelli (free on Google Books)

On the Psychology of Military Incompetence, ISBN: 0712658890, Norman Dixon

Executive Leadership: A Practical Guide to Managing Complexity, ISBN: 0962107018, Elliott Jaques, Stephen D. Clement

It's All About Work: Organizing Your Company To Get Work DoneISBN: 0988639602, Stephen D. Clement

Eichmann in Jerusalem: A Report on the Banality of Evil, ISBN: 0140187650, Hannah Arendt

Escape from Freedom, ISBN: 0805031499, Erich Fromm

Our Own Worst Enemy, ISBN: 0708840388, Norman F. Dixon

How Come Every Time I Get Stabbed in the Back My Fingerprints Are on the Knife? And Other Meditations on Management, ISBN: 0787947873, Jerry Harvey

The Different Drum: Community Making and Peace, ISBN: 0684848589, M. Scott Peck

People of the Lie: The Hope for Healing Human Evil, ISBN: 0684848597, M. Scott Peck

Requisite Organization, ISBN: 1886436045, Elliott Jaques

Social Power and the CEO, ISBN: 1567205518, Elliott Jaques

Narcissistic Leaders: Who Succeeds and Who Fails, ISBN: 1422104141, Michael Maccoby

The Leaders We Need, ISBN: 1422101665, Michael Maccoby

Accountability Leadership: How to Strengthen Productivity Through Sound Managerial Leadership, ISBN: 1564145514, Gerald A. Kraines

The Art of War, ISBN: 0195014766, Sun Tzu (author), Samuel Griffith (translator)

The Age of Fallibility, ISBN: 1586483595, George Soros

The Visible Hand: The Managerial Revolution in American Business, ISBN: 0674940520, Alfred D. Chandler Jr.

Relativity: The Special and the General Theory--A Clear Explanation that Anyone Can Understand, ISBN: 0517029618, Albert Einstein

Man's Search for Meaning, ISBN: 0807014273, Viktor E. Frankl

Unhealthy Societies: The Afflictions of Inequality, ISBN: 0415092353, Richard G. Wilkinson

The Generals: American Military Command from World War II to TodayISBN: 1594204047, Thomas E. Ricks

Building Social Business: The New Kind of Capitalism That Serves Humanity's Most Pressing Needs, ISBN: 1586488244, Muhammad Yunus

Physics of the Future: How Science Will Shape Human Destiny and Our Daily Lives by the Year 2100, ISBN: 0307473333, Michio Kaku

The Prophet, ISBN: 0394404289, Kahlil Gibran

Date[1], Session[2]

Project Due

Additional Theme


Tue, May 21, #1

Assignment 0-A: books


Syllabus Q&A

Introduction, Language, The Language of Organizations, Reflexivity, Primary and Secondary Sources

Banning Laptops in Classrooms, Commentary


Video Lecture 1: Feararchy and Organizations (additional make-up class / reading day)


Video Lecture 2: The History of Corporations (additional make-up class / reading day)


Reading Day 1:

EJ Levels with You

Long View of Lead

In Praise of Hierarchy

Wed, May 29, #2


4:30 PM

Assignment 0-B: voting


Movie: [4] Types of Organizations (review)


General Functions and Issues in Managing Human and Organizational Resources

Bureaucracy and Associations

Structure of the Organization

On Measures, Work, Measurement of Work

Stratification of Organization

Multidimensional Capability to Work

Lee – 1

Foster – Part 1

Harvey – Cheating

Tesla on Airplanes

Tesla – What Science May Achieve This Year

Organizational Unlearning

Wed, May 29, #3

Great Book Extra Credit Selection Deadline

Structure of Organizational Capability


Case Study, Capability/CEO

Pay and Compensation

Case Study, Pay/Compensation

Job Descriptions

Lee – 2

Deming – 1-4

Foster – Part 2



Video Lecture 3: Organizational Design Concepts (additional make-up class / reading day)


Reading Day 2:

Working at:

-          Google

-          Yahoo

-          Microsoft

-          Amazon

-          Apple

-          Army

-          IBM

Tue, June 4, #4


4 PM

Paper 1

Current Org Chart

Jaques Org Chart

Deming Org Chart

Other Org / Work Chart  

Movie: Managerial/Team Leadership

Movie: Corporate Leadership

Deming Methods to Organizations

Management Diseases and Obstacles

Case Study, Accountability

Hiring / Demotion / Removal from Role

Case Study, Defects

Systems Analysis, Binds of the Organization, Defects

Case Study, Ethical and Social Responsibility

Case Study, Contractors vs. Mercenaries

Lee – 3

Deming – 5, 6

Foster – Part 3

Tue, June 4, #5

Movie: Challenger

Case Study, Promotion

Case Study, Talent Pool Development

Performance Appraisal


Case Study, Organization of Deputies

Case Study, University

Case Study, Corporation

Case Study, Government

Case Study, Cross-Functional Teams

Lee – 4

Foster – Part 4, 5


Harvey – Eichmann



Video Lecture 4: More on Corporations – a Perspective (additional make-up class / reading day)


Reading Day 3

Lee – 5, 6, 7

Foster – Part 4, 5

Tue, June 11, #6

4 PM

Paper 2


General Review

Team / Individual Project Work & Review

Lee – 5, 6, 7

Don’t make money, career your whole life

Tue, June 11, #7

Exams 1, 2, 3

(Remember Assignment 0-B: voting)


Wed, June 19, #8

5 PM


Presentations – paper 3 (term project)


Tue, July 9, #9

Paper 3



[1] Dates and topics on the syllabus may change slightly to accommodate the class’ needs.

[3] All assigned reading is due before class; for a complete required reading list, please visit the class’ website at (all articles are posted as PDF files on the class web site – italicized above).

[4] All movies used in class are mini-movies on a specific topic to encourage and enhance the class conversation.