Org. Theory & Behavior, Welcome to Abilene & Brave New World!

Resources:                   Syllabus, Jerry Harvey's Definition of Cheating, Class Lecture - Whiteboard Notes, Class Video Lectures

Class Meeting Times: Mon-Wed, 11-12:20pm, online

Live Online Access:

              Zoom Meeting ID:            656 027 5446                      Passcode: udc

Student Support:       Hany Makhlouf Academic Center for Student Support

Office Hours:              Before/after class, and by appointment (online, day, evenings, and weekends)

Course Readings:


Management Productivity Multipliers: Tools for Accountability, Leadership, and Productivity, ISBN: 1632651831, Gerald Kraines
The New Economics for Industry, Government, Education, W. Edwards Deming
These books are also given to students free of charge as a collection of articles:
The Abilene Paradox and Other Meditations on ManagementISBN: 0787902772, Jerry B. Harvey (in UDC Library on Reserve)
Obedience to Authority, ISBN: 006131983X, Stanley Milgram (free on Google), free downloadable PDF (in UDC Library on Reserve)


Out of the Crisis, ISBN: 0262541157, W. Edwards Deming (in UDC Library on Reserve)
The Broken Heart: The Medical Consequences of Loneliness, ISBN: 0465007694, James J. Lynch
The Principles of Scientific Management, ISBN: 0393003981, Frederick Taylor
A General Theory of Bureaucracy, ISBN: 0435824783, Elliott Jaques
On the Psychology of Military Incompetence, ISBN: 0712658890, Norman Dixon (in UDC Library on Reserve)
A General Theory of Bureaucracy, ISBN: 0435824783, Elliott Jaques
A Cry Unheard: New Insights into the Medical Consequences of LonelinessISBN: 1890862118, James J. Lynch (in UDC Library on Reserve)
Organization, ISBN: 0140217606, Wilfred Brown
The Abilene Paradox and Other Meditations on Management, ISBN: 0787902772, Jerry B. Harvey (in UDC Library on Reserve)
Swatting Flies and Telling Lies: Stories of a Mad Organizational Consultant, Jerry B. Harvey
Executive Leadership: A Practical Guide to Managing Complexity, ISBN: 0962107018, Elliott Jaques, Stephen D. Clement
It's All About Work: Organizing Your Company To Get Work DoneISBN: 0988639602, Stephen D. Clement
Eichmann in Jerusalem: A Report on the Banality of Evil, ISBN: 0140187650, Hannah Arendt
Escape from Freedom, ISBN: 0805031499, Erich Fromm
Our Own Worst Enemy, ISBN: 0708840388, Norman F. Dixon
How Come Every Time I Get Stabbed in the Back My Fingerprints Are on the Knife? And Other Meditations on Management, ISBN: 0787947873, Jerry Harvey
The Different Drum: Community Making and Peace, ISBN: 0684848589, Peck
People of the Lie: The Hope for Healing Human Evil, ISBN: 0684848597, Peck
Requisite Organization, ISBN: 1886436045, Elliott Jaques
Social Power and the CEO, ISBN: 1567205518, Elliott Jaques
Narcissistic Leaders: Who Succeeds and Who Fails, ISBN: 1422104141, Maccoby
The Leaders We Need, ISBN: 1422101665, Michael Maccoby
Accountability Leadership: How to Strengthen Productivity Through Sound Managerial Leadership, ISBN: 1564145514, Gerald A. Kraines
The Prince, Nicolo Machiavelli (free on Google Books)
The Art of War, ISBN: 0195014766, Sun Tzu (author), Samuel Griffith (translator)
The Age of Fallibility, ISBN: 1586483595, George Soros
The Visible Hand: The Managerial Revolution in American Business, ISBN: 0674940520, Alfred D. Chandler Jr.
Relativity: The Special and the General Theory--A Clear Explanation that Anyone Can Understand, ISBN: 0517029618, Albert Einstein
Man's Search for Meaning, ISBN: 0807014273, Viktor E. Frankl
Unhealthy Societies: The Afflictions of Inequality, ISBN: 0415092353, Wilkinson
The Generals: American Military Command from World War II to Today, Ricks
Building Social Business: The New Kind of Capitalism That Serves Humanity's Most Pressing Needs, ISBN: 1586488244, Muhammad Yunus
Physics of the Future: How Science Will Shape Human Destiny and Our Daily Lives by the Year 2100, ISBN: 0307473333, Michio Kaku 
The Prophet, ISBN: 0394404289, Kahlil Gibran

Date[1], Session[2]

Project Due

Additional Theme


Week 1:

Mon, Aug. 23, #1



Banning Laptops

Wed, Aug. 25, #2

Syllabus and other Q&A



Week 2:

Mon, Aug. 30, #3

Assignment 0-A: books


“How Are We Doing?”

class discussion of organizations and organizational experience

Working at:
-          Google
-          Yahoo
-          Microsoft
-          Amazon
-          Apple
-          Army
-          IBM
-          AA
-          Uber 
-          University

Wed, Sep. 1, #4

Assignment 0-B: voting

Cheating, Ethical and Moral Principles, Anaclitic Depression Blues, Loneliness, Conversation

Harvey – Cheating

West Point 2020

Week 3:

Mon, Sep. 6, –

Labor Day Observance (University Closed)

Wed, Sep. 8, #5


Principles of Work, Trust in Organizations

Milgram – 1, 2



Video Lecture 1: Feararchy and Organizations (additional make-up class)

Week 4:

Mon, Sep. 13, #6


Work in Organizations / What Organizations Really Do?

Deming – 1

Milgram – 3

Wed, Sep. 15, #7

Paper 1 – Presentation

Historical Overview: Systems Thinking in Management and Introduction to Major Works: Taylor, Follett, Argyris, Herzberg, McGregor, Lewin, Bion, Harvey, Isaac, Deming, Jaques, Dixon, Maccoby, others

Milgram – 4
Productive Narcissist

HBR Article

Week 5:

Mon, Sep. 20, #8


Movie: [4]  Challenger

The Abilene Paradox, Organizations and Phrog Farms, and other mediations on management, discussion

Milgram – 5, 6
Deming – 2
Harvey – Abilene

Harvey – Org as Phrog Farms

Wed, Sep. 22, #9

Movie: Abilene Paradox, followed by class discussion

Research and Fallacies in Management, Unicorns

Milgram – 7, 8
Harvey – Future of OD

Harvey – Feedback

Wed, Sep. 22, –

12:45 - 1:45 pm

Distinguished Lecture Series, On Leadership
Special Event, Guest Speaker: Darryl Vernon Poole

Leadership, Cowardice, Pandemic, Crises: What Is the Future Going to Look Like for Current Generation?

Milgram – 9, 10


Week 6:

Mon, Sep. 27, #10

In-class Short Game

Deming in Organizations

Deming – 3

Wed, Sep. 29, #11

Great Book Extra Credit Selection Deadline

Management Diseases and Obstacles

Deming – 4

In Praise of Hierarchy

Week 7:

Mon, Oct. 4, #12

Paper 2 – Presentation

Management Diseases and Obstacles

Milgram – 11

Wed, Oct. 6, #13

Movie: Types of Organizations

In-class Exercise: time-span of the role

Organizational Theory, Foundations
Applied Theories in Organizations, Types of Organizations, Associations and Hierarchies

Organizational Structure, Types of Teams and Teamwork

Milgram – 12, 13
Deming – 5
Kraines – 1

Long View of Lead

Week 8:

Mon, Oct. 11, –

Columbus Day Observance (University Closed)

Wed, Oct. 13, #14

Movie: Managerial/Team Leadership


Organizational Structure
Structure of Managerial Hierarchies
Types of Teams and Teamwork
Strategic Management, Leadership
Good and Evil in Organizations
Role, Role Measurement, and Role Types

Authorities, Accountabilities

Milgram – 14
The Great CEO Pay Heist
Psych Foundations
Herzberg – One

More Time


Video Lecture 2: Organizational Design Concepts (additional make-up class)

Week 9:

Mon, Oct. 18, #15

Movie: Corporate Leadership

Performance Appraisal, Promotion,
Mentorship Systems
Systems of Compensations, Language
Motivation, Talent Pool Development

Discussion: Deputies in Organizations

Milgram – 15
Deming – 6
EJ Levels with You
4-star General, 5-star Grace

Harvey – Eichmann

Wed, Oct. 20, #16

Movie: Group Tyranny

Milgram's Studies

Milgram – 16

Week 10:

Mon, Oct. 25, #17


Milgram's Studies

Milgram – 17, 18

Wed, Oct. 27, #18


Additional Topics

Human Time


Video Lecture 3: Leadership in Times of Crises (additional make-up class)

Week 11:

Mon, Nov. 1, #19


Additional Topics

Don’t make money

Wed, Nov. 3, #20


Team / Individual Project Work & Review

Week 12:

Mon, Nov. 8, #21


Additional Topics

Don’t make money

Wed, Nov. 10, #22


Team / Individual Project Work & Review

Week 13:

Mon, Nov. 15, #23

Exams 2 & 3

General Review


Wed, Nov. 17, #24

Exam 1

(Remember Assignment 0-B: voting)

Week 14:

Mon, Nov. 22, #25


Team / Individual Project Work & Review

Presentations – Great Book


Wed, Nov. 24, #26



Week 15:

Mon, Nov. 29, #27


Presentations – Paper 3


Wed, Dec. 1, #28


Presentations – Paper 3


Week 16:

Wed, Dec. 8, #29

Paper 3 (final version)

Exams 2 & 3 (additional)


Fri, Dec. 17, –

All Grades To Be Posted

[1] Dates and topics on the syllabus may change slightly to accommodate the class’ needs.
[2] UDC Academic Calendar:
[3] All assigned reading is due before class; for a complete required reading list, please visit the class’ website at (all articles are posted as PDF files on the class web site – italicized above).
[4] All movies used in class are mini-movies on a specific topic to encourage and enhance the class conversation.