Org. Theory & Behavior, Welcome to Abilene & Brave New World!

Resources:                   Syllabus, Jerry Harvey's Definition of Cheating, Class Lecture - Whiteboard Notes

Class Meeting Times: Mon-Wed, 12:30-1:50pm, online

Live Online Access:

              Zoom Meeting ID:            656 027 5446                      Passcode: udc

Student Support:       Hany Makhlouf Academic Center for Student Support

Office Hours:              Before/after class, and by appointment (online, day, evenings, and weekends)

Course Readings:


Management Productivity Multipliers: Tools for Accountability, Leadership, and Productivity, ISBN: 1632651831, Gerald Kraines
The New Economics for Industry, Government, Education, W. Edwards Deming
These books are also given to students free of charge as a collection of articles:
 The Abilene Paradox and Other Meditations on ManagementISBN: 0787902772, Jerry B. Harvey (in UDC Library on Reserve)
 Obedience to Authority, ISBN: 006131983X, Stanley Milgram (free on Google), free downloadable PDF (in UDC Library on Reserve)


Out of the Crisis, ISBN: 0262541157, W. Edwards Deming (in UDC Library on Reserve)
The Broken Heart: The Medical Consequences of Loneliness, ISBN: 0465007694, James J. Lynch
The Principles of Scientific Management, ISBN: 0393003981, Frederick Taylor
A General Theory of Bureaucracy, ISBN: 0435824783, Elliott Jaques
On the Psychology of Military Incompetence, ISBN: 0712658890, Norman Dixon (in UDC Library on Reserve)
A General Theory of Bureaucracy, ISBN: 0435824783, Elliott Jaques
A Cry Unheard: New Insights into the Medical Consequences of LonelinessISBN: 1890862118, James J. Lynch (in UDC Library on Reserve)
Organization, ISBN: 0140217606, Wilfred Brown
The Abilene Paradox and Other Meditations on Management, ISBN: 0787902772, Jerry B. Harvey (in UDC Library on Reserve)
Swatting Flies and Telling Lies: Stories of a Mad Organizational Consultant, Jerry B. Harvey
Executive Leadership: A Practical Guide to Managing Complexity, ISBN: 0962107018, Elliott Jaques, Stephen D. Clement
It's All About Work: Organizing Your Company To Get Work DoneISBN: 0988639602, Stephen D. Clement
Eichmann in Jerusalem: A Report on the Banality of Evil, ISBN: 0140187650, Hannah Arendt
Escape from Freedom, ISBN: 0805031499, Erich Fromm
Our Own Worst Enemy, ISBN: 0708840388, Norman F. Dixon
How Come Every Time I Get Stabbed in the Back My Fingerprints Are on the Knife? And Other Meditations on Management, ISBN: 0787947873, Jerry Harvey
The Different Drum: Community Making and Peace, ISBN: 0684848589, Peck
People of the Lie: The Hope for Healing Human Evil, ISBN: 0684848597, Peck
Requisite Organization, ISBN: 1886436045, Elliott Jaques
Social Power and the CEO, ISBN: 1567205518, Elliott Jaques
Narcissistic Leaders: Who Succeeds and Who Fails, ISBN: 1422104141, Maccoby
The Leaders We Need, ISBN: 1422101665, Michael Maccoby
Accountability Leadership: How to Strengthen Productivity Through Sound Managerial Leadership, ISBN: 1564145514, Gerald A. Kraines
The Prince, Nicolo Machiavelli (free on Google Books)
The Art of War, ISBN: 0195014766, Sun Tzu (author), Samuel Griffith (translator)
The Age of Fallibility, ISBN: 1586483595, George Soros
The Visible Hand: The Managerial Revolution in American Business, ISBN: 0674940520, Alfred D. Chandler Jr.
Relativity: The Special and the General Theory--A Clear Explanation that Anyone Can Understand, ISBN: 0517029618, Albert Einstein
Man's Search for Meaning, ISBN: 0807014273, Viktor E. Frankl
Unhealthy Societies: The Afflictions of Inequality, ISBN: 0415092353, Wilkinson
The Generals: American Military Command from World War II to Today, Ricks
Building Social Business: The New Kind of Capitalism That Serves Humanity's Most Pressing Needs, ISBN: 1586488244, Muhammad Yunus
Physics of the Future: How Science Will Shape Human Destiny and Our Daily Lives by the Year 2100, ISBN: 0307473333, Michio Kaku 
The Prophet, ISBN: 0394404289, Kahlil Gibran

Date[1], Session[2]

Project Due

Additional Theme


Week 1:

Mon, Jan. 11, #1



Banning Laptops

Wed, Jan. 13, #2

Syllabus and other Q&A



Week 2:

Mon, Jan. 18, –

Martin Luther King, Jr. Holiday Observance (University Closed)

Wed, Jan. 20, #3

Assignment 0-A: books


“How Are We Doing?”

class discussion of organizations and organizational experience

Working at:

-          Google
-          Yahoo
-          Microsoft
-          Amazon
-          Apple
-          Army
-          IBM
-          AA
-          Uber
-           University

Week 3:

Mon, Jan. 25, #4

Assignment 0-B: voting

Cheating, Ethical and Moral Principles, Anaclitic Depression Blues, Loneliness, Conversation

Harvey – Cheating

West Point 2020

Wed, Jan. 27, #5


Principles of Work, Trust in Organizations

Milgram – 1, 2


Video Lecture 1: Feararchy and Organizations (additional make-up class)

Week 4:

Mon, Feb. 1, #6


Work in Organizations / What Organizations Really Do?

Deming – 1

Milgram – 3

Wed, Feb. 3, #7

Paper 1 – Presentation

Historical Overview: Systems Thinking in Management and Introduction to Major Works: Taylor, Follett, Argyris, Herzberg, McGregor, Lewin, Bion, Harvey, Isaac, Deming, Jaques, Dixon, Maccoby, others

Milgram – 4



Productive Narcissist

HBR Article

Week 5:

Mon, Feb. 8, #8


Movie: [4]  Challenger

The Abilene Paradox, Organizations and Phrog Farms, and other mediations on management, discussion

Milgram – 5, 6

Deming – 2

Harvey – Abilene

Harvey – Org as Phrog Farms

Wed, Feb. 10, #9

Movie: Abilene Paradox, followed by class discussion

Research and Fallacies in Management, Unicorns

Milgram – 7, 8

Harvey – Future of OD

Harvey – Feedback

Wed, Feb. 10, –


11 am - 12:20 pm

Distinguished Lecture Series, On Leadership

Special Event, Guest Speaker: Darryl Vernon Poole


Leadership across sequential crises

Milgram – 9, 10


Week 6:

Mon, Feb 15, –

President's Day Observed (University Closed)

Wed, Feb. 17, #10

In-class Short Game

Deming in Organizations

Deming – 3

Week 7:

Mon, Feb. 22, #11

Great Book Extra Credit Selection Deadline

Management Diseases and Obstacles

Deming – 4

In Praise of Hierarchy

Wed, Feb. 24, #12

Paper 2 – Presentation

Management Diseases and Obstacles

Milgram – 11

Week 8:

Mon, Mar. 1, #13

Movie: Types of Organizations

In-class Exercise: time-span of the role

Organizational Theory, Foundations

Applied Theories in Organizations, Types of Organizations, Associations and Hierarchies

Organizational Structure, Types of Teams and Teamwork

Milgram – 12, 13

Deming – 5

Kraines – 1


Long View of Lead

Wed, Mar. 3, #14

Movie: Managerial/Team Leadership



Organizational Structure

Structure of Managerial Hierarchies

Types of Teams and Teamwork

Strategic Management, Leadership

Good and Evil in Organizations


Role, Role Measurement, and Role Types

Authorities, Accountabilities

Milgram – 14

The Great CEO Pay Heist


Psych Foundations

Herzberg – One

More Time


Video Lecture 2: Organizational Design Concepts (additional make-up class)

Week 9:

Mon, Mar 8, –

Spring Break – Have Fun!! J

Wed, Mar 10, –

Week 10:

Mon, Mar. 15, #15

Movie: Corporate Leadership

Performance Appraisal, Promotion,

Mentorship Systems

Systems of Compensations, Language

Motivation, Talent Pool Development

Discussion: Deputies in Organizations

Milgram – 15

Deming – 6

EJ Levels with You

4-star General, 5-star Grace

Harvey – Eichmann

Wed, Mar. 17, #16

Movie: Group Tyranny

Milgram's Studies

Milgram – 16

Week 11:

Mon, Mar. 22, #17


Milgram's Studies

Milgram – 17, 18

Wed, Mar. 24, #18


Additional Topics

Human Time


Video Lecture 3: Leadership in Times of Crises (additional make-up class)

Week 12:

Mon, Mar. 29, #19


Additional Topics

Don’t make money

Wed, Mar. 31, #20


Team / Individual Project Work & Review

Week 13:

Mon, April 5, #21

Exams 2 & 3

General Review


Wed, April 7, #22

Exam 1

(Remember Assignment 0-B: voting)

Week 14:

Mon, April 12, #23


Team / Individual Project Work & Review

Wed, April 14, #24




Week 15:

Mon, April 19, #25




Wed, April 21, #26

Paper 3, graduating seniors Exams 2 & 3 (additional), graduating seniors



Week 16:

Tue, April 27, –

Grades for Graduating Seniors To Be Posted

Wed, April 28, #27

Paper 3 (final version)

Exams 2 & 3 (additional)


Thu, May 6, –

All Remaining Grades To Be Posted

[1] Dates and topics on the syllabus may change slightly to accommodate the class’ needs.
[2] UDC Academic Calendar:
[3] All assigned reading is due before class; for a complete required reading list, please visit the class’ website at (all articles are posted as PDF files on the class web site – italicized above).
[4] All movies used in class are mini-movies on a specific topic to encourage and enhance the class conversation.